Delivery & Returns
We aim to despatch orders within 3 working days from the time payment has been received.
Custom and personalised orders within 10 working days.
For packing and delivery we charge £3.95 per order. We only deliver within the United Kingdom.
Please contact us if your delivery requirements differ from above.
RETURNS & GUARANTEE
We want you to be happy with your purchase and guarantee to exchange or refund items you are not completely delighted with, all we ask is that you return them to us within 14 days, unused and in the original packing. This excludes custom and personalised orders, which are non exchangeable or refundable, except where faulty.
Should you need to return an item, we recommend you use recorded or registered post so you have proof of postage. Please include your name, address and details of the problem with the item and state whether you require an exchange or refund. Note it is the sender’s responsibility to ensure the goods arrive safely. We do not refund postage and packing costs. Post returns to Bumbles Furnishings, 8 Sadlers Wells, Leicestershire. LE12 9TS
Once your return has been received by us, we aim to process your refund or exchange within 7 working days. You will be emailed once your refund has been processed. We can only credit the account/debit card/credit card that was used to make the original purchase.
There are certain situations where only partial refunds are granted:
Any item not in its original condition with damaged or missing parts for reasons not due to our error.
Any item returned more than 14 days after delivery.
Please send trade enquiries using the form on the contact page and we’ll be happy to help you.
Terms & Conditions
All prices are in pounds sterling and may be subject to change without notice. We shall not be liable to you or to any third-party for any modification or price change.
Online ordering is easy and secure via Stripe even if you don’t have an account you can use a current debit or credit card. It’s your responsibility to provide current, complete and accurate purchase and account information (including your email address, card numbers and expiry dates) for all purchases from our store, so that we can complete your transactions and contact you as needed.
If you choose a direct payment gateway to complete your purchase, then Stripe stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
If you prefer to email your order we will be happy to send you a pro-forma invoice with our bank details for bank transfer.
All trade orders must be paid by bank transfer.
SPECIAL OFFER CODES
Special offer codes may only be used once within the dates specified.
CONDITIONS OF SALE
Information given about products is to the best of our knowledge and for guidance only. All dimensions and capacities are approximate as each product is individually handmade. Photos are close to actual colours, however they may vary on some computer screens.
We reserve the right to refuse service to anyone for any reason at any time. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in our service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any of our products without express written permission by us.
All designs, photographic images and written content shown on this site are the intellectual property of Bumbles Furnishings. Copyright © Bumbles Furnishings. All rights reserved.
You may print or download images under the CC-BY-NC license for private use only if you acknowledge your source as www.bumblesfurnishings.co.uk. No content may be used or replicated by you or distributed to others for commercial gain.
You agree to indemnify, defend and hold harmless Bumbles Furnishings and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms & Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
In the event that any provision of these Terms & Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms & Conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.